Shipping and returns
Delivery rates by region
| Region | 10ft and 20ft containers | 40ft containers |
|---|---|---|
| NortheastCT, ME, MA, NH, RI, VT, NJ, NY, PA, DE, MD, DC | $237.00 | $357.00 |
| SoutheastVA, WV, NC, SC, GA, FL, AL, MS, TN, KY | $225.00 | $345.00 |
| MidwestOH, MI, IN, IL, WI, MN, IA, MO, ND, SD, NE, KS | $237.00 | $357.00 |
| South CentralTX, OK, AR, LA | $225.00 | $345.00 |
| MountainMT, ID, WY, CO, NM, AZ, UT, NV | $297.00 | $417.00 |
| West CoastCA, OR, WA | $270.00 | $390.00 |
Per container, one fixed rate to any address in the region, with no mileage charges. Delivery takes 8 to 15 business days after your order is confirmed. Alaska and Hawaii: request a quote.
Last updated: October 4, 2026
Delivery
Containers are delivered by tilt-bed truck from the depot nearest to your site. Delivery is charged per container at the regional rate shown above, which is the full delivery price to any address in that region. There are no mileage charges. After your order is confirmed, your specialist gives you a delivery window, and the driver calls ahead on the day.
Someone aged 18 or over should be on site to show the driver where to place the container and to sign the delivery paperwork.
Site requirements
The customer is responsible for making the site ready before delivery. As a guide:
- A level, firm, well-drained surface for the container.
- A straight, firm approach for the truck of about 3 times the container length.
- Clear width of about 12 ft and overhead clearance of about 14 to 16 ft along the route and at the drop spot.
- No soft ground, steep slopes, low wires or branches on the approach.
- Any permits or permissions for the location are in place.
The driver decides whether placement is safe. If it is not, the driver may place the container at the nearest safe spot you agree, or return it to the depot.
Refusal at delivery
If the container delivered does not match your order in size, type or grade, or has damage that makes it unfit for its grade, you may refuse it at delivery. Note the reason on the paperwork and take photos. We will arrange a replacement or a refund of the amount paid for that container.
If a delivery cannot be completed because the site is not ready or not accessible, or the container is refused for reasons not covered above, a return trip fee and any redelivery charges apply.
Returns
Because containers are heavy and costly to move, returns after acceptance are limited. If you want to return a container you have accepted:
- Contact us within 7 days of delivery.
- The container must be empty, clean and in the same condition as delivered.
- A restocking fee of 15% of the container price applies, plus the cost of pickup and transport.
- Modified and built-to-order containers cannot be returned unless they are defective.
Refunds are paid to the original payment method once the container is back at the depot and inspected.
Defects found after delivery
Report any defect not visible at delivery, in writing with photos, within the period set out in our Terms and Warranty pages. We will review it and repair, replace or refund as appropriate.
Contact
NYC Containers
1015 Wellwood Ave, Lindenhurst, NY 11757
Email: info@nycintermodalcontainers.com
Phone: (929) 456-4066